Effective Date: 01/01/2025 NTX Labs LLC ("Nithrox," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nithrox.com or use our services. At Nithrox, we are committed to protecting the privacy of our customers and users of our website and services. This Privacy Policy explains how we collect, use, maintain, and safeguard the information of those who interact with us. Our website and services are not intended for children under the age of 13. Information We Collect
Nithrox may request or collect personal information from users through various methods, including online forms for service inquiries, orders, and voluntary submissions. The information we collect may include your name, email address, postal address, phone number, payment details, and any other data necessary to provide the requested services. We also maintain records of interactions related to customer service or technical support.
In addition to the information voluntarily provided by users, we collect data about how visitors interact with our website. This is done through log files, cookies, and third-party analytics services such as Google Analytics. The collected data may include details such as browser type and language, IP address, pages visited, and links clicked. This information helps us improve our website, optimize user experience, and enhance the services we offer.
By using our website and services, you agree to the collection and use of your information in accordance with this policy.
What are Cookies?
Cookies are small pieces of data stored on a user’s device that help improve the browsing experience by remembering preferences and tracking interactions. Nithrox may use both session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser or log out, while persistent cookies remain stored on your device for a longer period. You can find instructions in your browser’s help section on how to remove persistent cookies.
Session cookies may be used to track user preferences while browsing our website, helping to enhance navigation speed and reduce server load. Persistent cookies may store certain settings, such as login preferences or other customized options. The cookies used on our website do not contain personally identifiable information and are only intended to improve the functionality and user experience of our services.
Log Files
Like most standard websites, we collect and store log files to analyze trends, manage our website, and improve user experience. These log files may include information such as IP addresses, browser type, internet service provider (ISP), referring and exit pages, platform type, date and time stamps, and the number of clicks. This data helps us understand user behavior, optimize site performance, and gather broad demographic insights. However, none of the information stored in our log files, including IP addresses, is linked to personally identifiable information. The data is used solely for analytical and operational purposes to enhance our services.
How We Use and Share This Information
Nithrox may use and share your personal information as necessary to provide the requested services. For example, when you register a domain, we may share your information with the domain registrar, or when you purchase an SSL certificate, we may provide your details to the relevant certificate authority. Additionally, we may share your information to comply with ICANN’s rules and regulations, and if your domain registration is not set to private, your personal details—such as name, email, country, and phone number—may be displayed in the publicly available WHOIS registry.
For SSL certificate requests and renewals, we are required to supply certain personal details to the certificate authority. By submitting a request, you consent to Nithrox sharing this information as an intermediary between you and the certificate authority. However, we do not control the approval process and cannot guarantee the issuance of an SSL certificate.
We may also use your personal information to contact you about products and services offered by Nithrox, as well as those from trusted affiliates, independent contractors, and business partners if you have consented to such communication. Additionally, we may share anonymized or aggregated data with trusted third parties for research and analysis regarding the effectiveness of our website, marketing, advertising, and sales efforts. However, Nithrox will not sell or share your personal information with third parties for their marketing purposes unless you explicitly authorize such sharing.
In some cases, we may disclose aggregate, anonymous user data to investors and potential partners. This statistical information does not include personally identifiable details. If Nithrox is sold or acquired, the collected user information may be transferred to the new owners.
From time to time, we may engage third parties, including affiliated companies, to store, analyze, or process customer data. These third-party providers are required to handle the data with the same level of confidentiality as Nithrox and are prohibited from disclosing it to unauthorized parties.
Payment account information is used solely for verifying financial qualifications and processing payments for the services we provide. By signing up for our services, you acknowledge and agree that we may use directly identifiable usage data for a limited period to personalize your experience, improve our offerings, and tailor advertising based on your preferences.
Google Analytics
We use Google Analytics to gather insights on how users interact with our website, including the frequency of visits, the pages accessed, and the websites users visited before arriving at our site. Google Analytics collects only the IP address assigned to you on the date of your visit, without storing personally identifiable information such as your name or contact details.
Google Analytics places a permanent cookie on your web browser to recognize you as a returning visitor. This cookie is exclusive to Google and cannot be accessed by other parties. The data generated by this cookie is transmitted to and stored on Google's servers in the United States.
We use the insights obtained from Google Analytics solely to enhance our website and services. The collected data is never merged with personally identifiable information.
Google’s use and sharing of the data collected through Google Analytics are governed by the Google Privacy Policy. If you prefer to prevent Google Analytics from tracking your visits, you can disable the Google Analytics cookie in your browser settings or install the Google Analytics Opt-out Browser Add-on.
Custom Audiences
We use services such as Meta Custom Audiences, LinkedIn Matched Audiences, TikTok Custom Audiences, Reddit Custom Audiences, and Google Customer Match to deliver targeted advertisements across our marketing partners' platforms. To facilitate this, we transmit personal data, including email addresses, phone numbers, postal codes, and country information, in an anonymized (hashed) format to marketing partners such as Meta (Facebook), Google, TikTok, LinkedIn, and Reddit.This data is used exclusively for advertising purposes and is processed in compliance with privacy regulations. For more details on how our marketing partners handle and process data, please refer to their respective privacy policies:
From time to time, our customers and users may receive newsletters or emails containing information about our products, services, or special offers. We respect the privacy of our users and provide the option to opt-out of receiving these types of communications.
Service Announcements
In rare cases, we may need to send strictly service-related announcements, such as notifications regarding temporary maintenance or service disruptions. These communications are essential for the proper functioning of our services, and users generally cannot opt out of them unless they choose to deactivate their account. However, these messages are not promotional in nature.
Legally-Required Disclosures
While we are committed to safeguarding your privacy, we may be required to disclose personal information when mandated by law or when we believe it is necessary to protect the rights of Nithrox. This may include compliance with legal processes such as court orders, subpoenas, or other judicial proceedings. Additionally, we may disclose information if we determine that it is necessary for national security, law enforcement, or other matters of public importance.
Third-Party Websites
The Nithrox website may contain links to third-party websites. Please note that Nithrox is not responsible for the privacy practices of these external sites or any of our customers. We encourage users to review the privacy policies of any website that collects personally identifiable information. The Nithrox Privacy Policy applies solely to information collected by Nithrox and does not extend to third-party websites.
Maintenance of Information
The information provided to Nithrox is stored indefinitely and may be maintained in one or more databases directly or indirectly managed by NTX Labs LLC. We implement industry-standard security measures to safeguard the confidentiality of your data. While we strive to prevent loss, misuse, or unauthorized alterations of data, we cannot guarantee absolute security. Sensitive information, such as credit card details used for transactions, is encrypted before transmission to enhance security.
By using our website and services, you acknowledge that your information may be transferred internationally, including in and out of the United States. By accessing our site or using Nithrox services, you consent to these data transfers. While we apply robust security practices, no system is entirely foolproof, and complete security of internet-transmitted data cannot be guaranteed.
Your Responsibility
You are responsible for maintaining the security of your Customer ID and passwords. Keep them confidential and never share them with others. Always log out of your account after your session ends, even when using a private computer, to prevent unauthorized access to your personal information.
Additionally, you are responsible for ensuring that your contact and payment information remains up to date. You may update your details through the account management section of our platform. Some information may need to be retained by Nithrox even after account termination to fulfill requested services, comply with legal obligations, resolve disputes, or enforce our agreements.
Your California Privacy Rights
Under California Civil Code Section 1798.83, California residents have the right to request details regarding the disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please contact us via email at legal@nithrox.com or write to us at:
NTX Labs LLC Privacy Rights 85 Broad St, New York, NY 10004, USA
Changes to This Privacy Statement
Nithrox reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review this policy periodically to stay informed about how we protect their data.
